Refund Policy

Welcome to Rejuvix Peptides! We are committed to providing our customers with high-quality products and a transparent, customer-friendly return policy. Please review the following terms regarding returns and refunds:

30-Day Return Window

We offer a 30-day return policy. If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund, subject to the conditions below.

Condition of Returned Items

To be eligible for a return, your item must be unopened and in the same condition that you received it. It must also be in the original packaging. Due to the nature of our products, we cannot accept returns of opened items.

No Shipping Costs for Returns

We will cover the shipping cost for returning your item. Upon processing your return request, we will provide you with a prepaid shipping label.

Refunds for Unopened Items Only

Refunds will only be issued for items that are returned unopened and in their original condition. If an item is returned and found to have been opened, we cannot offer a refund for that item.

Process for Returns and Refunds

  1. Initiate a Return: Contact our customer service team at support@rejuvixpeptides.com with your order number and reason for the return.
  2. Receive Prepaid Shipping Label: We will provide you with a prepaid shipping label and instructions on how to return your product.
  3. Return and Inspection: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  4. Refund Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exclusions and Limitations

  • Sale Items: Only regular priced items may be refunded. Sale items cannot be refunded.
  • Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our customer service.

Contact Information

For any questions regarding your return, please contact us at support@rejuvixpeptides.com. Our team is available to assist you and ensure your satisfaction with your purchases from Rejuvix Peptides.

Policy Amendments

Rejuvix Peptides reserves the right to amend this return policy at any time.

Thank you for choosing Rejuvix Peptides for your wellness needs. We appreciate your business and are here to support you every step of the way.

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